I've heard some stuff about staff that makes the staff team seem very bad. Example: a helper allegedly said that reach hacking is "allowed" because they can't ban for it. it was explained further later that it's about the lag and that usually when somebody is obviously using reach they will ban them for "Killaura" or get them on something else. anyway, other things that have happened such as me being banned for 40 days because of 'bunny-hopping around the map at extreme speeds' even though I SWEAR to you i was not doing anything out of the ordinary. Other things have happened (won't go into detail on these) like: a person was obviously scamming/offering fake stuff to people in the lobby, someone was using noslowdown very obviously (I could tell by their behavior), someone else was offering to 'trade' stuff (scamming again), some people harass others and staff can't do much about it because of the way they do it.. so i propose that staff should have to take a course to learn how to properly identify cheats, identify scamming or other malicious chatting behaviors such as knowingly spamming vs when someone's just talking a lot, and be judged perhaps on 1: how they acted, as in how professionally they handled the situation and 2: what measures they took/how they punished the suspect, e.g. if someone is caught flying in the lobby they shouldn't really get a perm ban the first time around in my opinion. Not sure how they'd make this work but just as a proof-of-concept so you know what i'm talking about here: (made up scenario) a person wants to join the staff team - first they are given a small exam to gauge how much time they need to be trained for. next, they pick out a good schedule that works for the staff teaching them and the new staff member. for example, maybe 1 hour a day every other day works for them & the server. then they follow through until they've been sufficiently trained (the time based on their first-exam score), next they are given a final exam making sure they actually learned. I don't think this is too far fetched to ask, Mineplex is an official minecraft partner and I know if I were (one of) the owner of one, i'd want my staff to be 100% sure they were trained for the job. I hope this doesn't come across as me bashing the staff team or undermining them, I'm sorry for any offenses.